Privacy policy

When you use our website

We record information about how visitors interact with our website and use this data with a 3rd party service, Google Analytics. This data is captured, aggregated and made available to us through the Google Analytics tools. We use Google Analytics to help us to better understand what content and products visitors want. We do not use analytics data to attempt to track or identify individuals.

When you contact Health Learning Partnership

When you contact us, you are consenting to us collecting and using any personal information or data that you supply. This includes your name and email address you use to contact us.

When you create an account with Health Learning Partnership

When you create a Health Learning Partnership account, you are consenting for us to collect and use some of your personal information or data. We have detailed the type of information and the purposes we use it for below:-
  • your email address and personal details when you create an account
  • your IP address and details of which web browser you use
  • information on how you use the website, using cookies and page tracking techniques
  • questions, queries or feedback you leave
  • paypal information if you have paid via the website
  • anonymised feedback from courses
This data can be accessed by authorised staff members of Health Learning Partnership to:-
  • improve the website by monitoring how you use it
  • gather feedback to improve our services
  • reply to any feedback you send us, if you've asked us to
  • send email alerts to all users
  • send emails about new products and services
  • send emails about how to use our products
  • allow you to access Health Learning Partnership services and make payments
  • provide you with information about our services
  • send attendees information before and after a course
  • to invite members to fill in an annual survey in order for us to review and plan our educational offering to you
  • for internal analysis of membership and course bookings
  • method and amount of payment and Paypal information – for internal accounting
  • anonymised feedback from courses – to evaluate courses and plan future events

When you attend a course

At each course we create:

  • a sign in sheet for attendees: a separate sign in sheet may be required by the venue in case of fire, and in some cases in order to invoice HLP
  • name badges with name and practice if applicable

Most of HLP’s courses are sponsored

HLP would not be able to run courses at current membership/course costs without sponsorship.
The sign in sheet will ask for your consent for the sponsors to be given your name as an attendee of the course.  No other details will be passed to the sponsors by HLP.
This will not entitle the sponsor to contact you after the event unless you give them your consent. It is up to you individually how much data, if any, you share with a sponsor.

Where your data is stored

We store your data on secure servers in the United Kingdom. We retain your personal details indefinitely, and you have a right at any time to request a copy of the data we hold about you.

We use mailchimp for managing mailing list and your data is transmitted under the US-EU privacy shield, please see Mailchimps privacy policy for more details

Contacting you

We also use the data for:
  • name, email address:  to send bulletins – this may include details of the membership scheme, courses coming up, courses offered by other providers, and other medical education information that may be of interest
  • name, email address - to send information about courses that have spaces available

Keeping your data secure

Any information sent over the internet is potential not completely secure. We do our best to ensure that all data sent to and from our website is encrypted using SSL, which tries to prevent anyone from reading or tampering with the data while it is in transit. Any data you send is at your own risk.

Disclosing your information

We may pass on your information if we have a legal obligation to do so, or if we have to enforce or apply our terms of use and other agreements. This would include exchanging information with government departments for legal reasons. We don't share your information with other organisations for marketing, market research or commercial purposes, and we don't pass on your details to other websites.

Your rights

You can find out what information we hold about you and ask us not to use any of the information we collect.
You have the right to withdraw your consent at any time, and can delete your account and any data held about you by contacting us via email on You can also request a copy of any and all that we hold about you.
You also have the right to lodge a complaint with the relevant supervisory authority if you feel your rights have not been upheld. If you want to find out more about your rights under GDPR they are available at:- If you've created an account and receive emails from us you can unsubscribe at any time.

Links to other websites

Health Learning Partnership website contains links to other websites. If you go to another website from this one, please read that website's privacy policy to find out what it does with your information as their policies may differ from ours.

Our next three courses are...

No upcoming courses at the moment.

What we offer...

  • Access to our full programme of courses
  • Interactive, case-based sessions focused on primary care learning needs
  • Online booking system
  • Facility to input your learning needs when booking onto a course
  • Monthly NQGP evening meetings
  • Annual membership

Learn more